Privacy Policy

Effective Date: May 16, 2026

At Floy, your privacy and data security are paramount. This policy outlines how we handle the information you provide while utilizing our dedicated SMTP nodes, email validation pipelines, and infrastructure tools.

1. Data Collection

We collect only the data necessary to provide and secure our infrastructure services. This includes:

Account Information: Email addresses and internal user identifiers required for account access.
Usage Data: System logs related to node deployments, API requests, and email verification traffic to maintain service stability.
Billing Data: Transactional records handled securely via our payment gateways.

2. Data Usage

Your information is used strictly to deliver our services, including:

Provisioning and managing dedicated SMTP environments.
Detecting and preventing abuse of our network infrastructure.
Processing payments and providing administrative support.
Improving system performance and ensuring platform compliance.

3. Data Security & Integrity

Floy employs industry-standard encryption and isolation protocols. Our infrastructure is architected to separate user environments, ensuring that one client's node configuration or email traffic remains strictly isolated from another.

4. Data Sharing & Third Parties

We do not sell or rent your data. Information is shared only under these conditions:

Legal Obligations: If required by law, subpoena, or valid court order.
Service Processing: With necessary third-party partners (such as payment gateways) to process your financial transactions.

5. User Data Rights & Control

You maintain full ownership of the data you process through our tools. In accordance with GDPR and other relevant regulations:

Access & Export: You may request a summary of the data we hold associated with your account.
Deletion: You may request the deletion of your account and associated records by contacting our support team, provided there are no pending legal or financial obligations.
Consent: By using our platform, you consent to the data processing necessary to provide our specific services.

6. Cookies and Tracking

Floy utilizes essential session cookies to keep you logged into your dashboard. We do not engage in invasive tracking or cross-site behavioral advertising.

7. Policy Updates

We may update this policy periodically to reflect changes in our infrastructure or legal requirements. The "Effective Date" at the top of this page will reflect the most recent update.

8. Contact

For questions or requests regarding your data, please contact the Floy administrative team through your user dashboard or official support channels.